By accessing or using any part of the Services you agree to be bound to these Terms and any related policies.

If you do not agree to these Terms, you must not access or use the Services. Nothing in these Terms is intended to limit or exclude any mandatory consumer rights or protections in your jurisdiction.

1. ELIGIBILITY; AGE RESTRICTIONS

You may use our Services only if you are at least eighteen (18) years old, or the legal age of majority in your place of residence.

If you are under eighteen (18), or under the age of majority, you may use the Services only with the active involvement and consent of your parent or legal guardian, and your parent or guardian must agree to these Terms on your behalf.

By using our Services, you confirm that you meet these eligibility requirements.

Our Services and products are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from anyone under this age. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.

We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion, especially where eligibility requirements or these Terms are violated.

2. ACCOUNTS & THIRD-PARTY PLATFORMS

A. Account Registration

You may choose to create a user account on our website to manage purchases, save shipping addresses, or access special features. If you do, you must provide accurate, current information and keep your credentials secure. You are responsible for any activity that occurs under your account.

B. Third-Party Platforms

Our Services also include features powered by third-party platforms. Your use of these platforms is governed by their separate terms and privacy policies. We do not control how these third parties operate, and we are not responsible for any issues that arise from your use of their services.

C. Data Collection & Use

By creating an account or using third-party features, you consent to the collection and use of your information as described in our Privacy Policy. This may include your email address, shipping details, IP address, and purchase history. If you submit or store personal information (like address or contact details) in your account, you acknowledge that this information will be stored and used to facilitate your orders and communication.

3. ORDERS, PAYMENTS & FULFILLMENT

A. Placing Orders

You may purchase products through our website . All orders are subject to our acceptance and product availability. We reserve the right to refuse or cancel any order at our sole discretion, including due to errors in pricing, availability, or suspected fraud.

B. Payment Processing

Payments are processed securely by third-party payment providers. By submitting payment information, you authorize the applicable provider to process your transaction in accordance with their own terms and privacy practices. We do not store or retain your full payment credentials.

C. Order Confirmation

After a successful order, you will receive a confirmation via the contact information you provide. You are responsible for ensuring your contact details are accurate and up to date, as this is how we communicate fulfillment status, shipping updates, and any potential issues with your order.

D. Pre-Orders & Limited Releases

Certain items may be offered as pre-orders or limited editions. Estimated delivery windows are not guarantees and may shift based on production timelines, fulfillment constraints, or other logistical factors. We will provide updates if there are significant delays.

E. Taxes, Fees & Currency

Prices displayed may not include applicable taxes, customs duties, or other fees unless otherwise noted. You are responsible for any additional charges assessed by your local jurisdiction. Transactions are processed in the currency specified at checkout, and exchange rates may apply.

4. SHIPPING, DELIVERY & RISK OF LOSS

Shipping, delivery, and fulfillment terms (including timelines, customs responsibilities, and risk of loss) are governed by our Refund & Shipping Policy, which is incorporated by reference into these Terms.

5. RETURNS, REFUNDS & EXCHANGES

Eligibility for returns, refunds, or exchanges is governed by our Refund & Shipping Policy, which is incorporated by reference into these Terms. Please review that policy carefully before initiating a request. In general, only unused, non-custom items in original condition are eligible for return. Digital products are typically non-refundable but may be reviewed on a case-by-case basis.

To initiate a return, refund, or exchange, please contact us at hi@arcanequillgames.com.

6. PRODUCT SAFETY, USAGE & DISCLAIMERS

A. Materials & Usage

Some of our products may contain materials such as resin, metal alloys, glass, textiles, or other components that may be fragile or cause irritation for sensitive individuals. Please review individual product listings for material disclosures and usage instructions before purchase. Some materials may cause allergic reactions in sensitive individuals; please review disclosures carefully before purchase.

B. Not Intended for Children

Unless explicitly labeled otherwise, our products are not toys and are not intended for children under the age of thirteen (13). Some items may pose a choking hazard or may not comply with child safety standards. Use caution and keep products out of reach of young children or pets.

C. Intended Use

Products should be used only for their intended decorative or functional purpose. We are not responsible for damage caused by improper use, exposure to extreme conditions, or unauthorized modification.

D. No Medical or Therapeutic Claims

Unless expressly stated, our products are not medical devices, nor do we make any claims regarding therapeutic, healing, or metaphysical effects. Any perceived benefit is subjective and not endorsed by us.

E. No Warranties

All products are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to durability, merchantability, fitness for a particular purpose, or non-infringement. You assume full responsibility for your use of any product or Service.

7. INTELLECTUAL PROPERTY

A. Ownership of Content

All content provided through our Services is the intellectual property of Arcane Quill Games. These works are protected under copyright, trademark, and other applicable laws.

B. Limited License for Personal Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes only. This license does not permit resale, redistribution, adaptation, or any use of our content that implies endorsement or partnership, unless you have received express written permission from us.

C. Prohibited Uses

You may not use our content to train artificial intelligence models, generate derivative works using AI, or scrape, index, or extract our materials through automated tools or bots. Any unauthorized use of our content may result in legal action.

D. Third-Party Rights

Some materials used in our Services may be licensed from or include references to third-party intellectual property. All rights not expressly granted to you are reserved by the respective rights holders.

9. PROHIBITED CONDUCT

You agree not to use our Services or products to:

  • Violate any applicable law, regulation, or third-party right, including intellectual property or privacy rights.
  • Harass, threaten, defame, abuse, or harm others (including creators, staff, or community members) through our platforms or in connection with our Services.
  • Post or transmit any content that is obscene, hateful, violent, discriminatory, or otherwise objectionable.
  • Misrepresent yourself, impersonate another person or entity, or falsely imply affiliation with Arcane Quill Games.
  • Interfere with the normal operation of our Services, including disrupting livestreams, manipulating store functions, or attempting unauthorized access to systems or data.
  • Use bots, scrapers, or automated tools to harvest data, copy content, or manipulate any part of our Services.
  • Upload or distribute malware, spyware, or any malicious code intended to damage or interfere with our Services or third-party systems.
  • Reproduce, resell, or commercially exploit our content, branding, or merchandise without written permission.
  • Use our Services in any manner that we, in our sole discretion, determine to be abusive, harmful, or inconsistent with the spirit of our community or otherwise interfere with any party’s intellectual property rights.

10. DISCLAIMERS, LIMITATION OF LIABILITY & INDEMNIFICATION

A. Disclaimers

Our Services and all content, products, and information made available through them are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. We make no guarantees regarding availability, reliability, accuracy, or fitness for a particular purpose, unless expressly stated otherwise.

We do not guarantee uninterrupted access to our website or digital offerings. Performance may be affected by technical issues, maintenance, or circumstances beyond our control.

B. Limitation of Liability

To the fullest extent permitted by law, Arcane Quill Games shall not be liable for any indirect, incidental, consequential, punitive, or special damages (including loss of data, revenue, or goodwill) arising from your use of or inability to use our Services or products.

C. Indemnification

You agree to defend, indemnify, and hold harmless Arcane Quill Games, its creators, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your violation of these Terms,
  • Your misuse of the Services or products,
  • Your infringement of intellectual property or privacy rights,
  • Or your violation of any applicable law or third-party terms.

11. GENERAL TERMS

A. Force Majeure

We are not responsible for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, internet outages, labor disputes, government actions, war, or pandemics.

B. Changes to These Terms

We reserve the right to update or modify these Terms at any time. If changes are material, we will provide notice through our website or other reasonable means. Continued use of our Services after such changes constitutes acceptance of the updated Terms.

C. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

D. No Waiver

Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

E. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.

F. Entire Agreement

These Terms, together with other applicable policies or guidelines, constitute the entire agreement between you and Arcane Quill Games with respect to the Services.

G. Notices & Contact

General, retailer, and sales inquiries can be directed to hi@arcanequillgames.com.